This is where we post questions that we don’t know the answer to. Some common questions are answered by our customers first. It’s a good idea to think about things like your ability to drive, your destination, and check to be sure you have enough fuel to get here. Below are a few facts.
What’s your warranty policy?
Our labor comes with a 90-day fault policy. This means we will redo anything we did incorrectly. The parts we use will come with their own warranty, most including a labor compensation amount for having to replace it. As an example; if an alternator we purchased from O’Reilly’s and installed properly, fails to operate properly the part and labor will be covered for 12 months or 12,000 miles, whichever occurs first, from the date the part was purchased/installed.
Do you work on all vehicles?
We work on most passenger vehicles. This includes most cars, pickups, and SUVs. If we have the tools and reference materials we are willing to try most services and repairs. We will always be honest with you regarding our experience with your vehicle.
Do you have customer service?
Of course! Our friendly and knowledgeable kook is Kevin. He usually is available to answer your questions.